Ticket schema

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Table One (t1)
TICKET_NUMBER STATUS LAST_NAME FIRST_NAME RECEIVED_HOW
101 Closed Smith Joe Phone
102 Closed Smith Jane Phone
103 Closed Smith Bob Phone
Table Two (t2)
CASE_HISTORY_ID TICKET_NUMBER ACTION NAME
1 101 New Peggy Sue
2 101 Assigned Peggy Sue
3 102 New John Smith
4 102 Modified John Smith
5 102 Assigned Peggy Sue
6 103 New Bill Smith
7 103 Assigned Bill Smith


Tickets 101 and 103 where marked as "Closed" when initially created because the problem was resolved immediately. Ticket 102 took some extra time to solve so it went beyond the initial phone call.

My object is to count the number of calls that were resolved immediately. To do this I need to count the number of tickets that are "Closed", and were received by "Phone", in t1 that only have two rows associated with them in t2.

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